Privacy & Cookie Policy

NAO Landscapes Ltd

Last updated: September 2026

NAO Landscapes Ltd respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use and protect information when you visit our website, contact us or submit an enquiry.

1. Who we are

NAO Landscapes Ltd is a commercial landscape contractor operating across London and the South of England.

NAO Landscapes Ltd
33 Queen Street
London
EC4R 1AP

Email: info@naolandscapes.co.uk
Telephone: 020 8133 4883
Company registration number: 10330458

For the purposes of UK data protection law, NAO Landscapes Ltd is the data controller for personal information collected through this website.

2. Information we collect

We may collect personal information when you contact us or submit an enquiry through our website.

We may also collect technical information about visits to our website through cookies and analytics tools, as explained below.

3. How we use your information

We may use information you provide to:

We will only use personal information where we have a lawful basis to do so. Depending on the circumstances, this may include where processing is necessary for our legitimate business interests, to take steps in connection with a potential contract, to perform a contract, to comply with a legal obligation, or where you have provided consent.

4. Contact and enquiry forms

If you submit an enquiry through our website, we will use the information you provide to respond to your enquiry and, where relevant, discuss your project or our services with you.

Submitting an enquiry does not automatically subscribe you to marketing communications.

We do not sell your personal information.

5. Google Analytics

We use Google Analytics to help us understand how visitors use our website and to improve its performance and content.

Subject to your cookie choices, Google Analytics may collect information such as:

Google Analytics uses technologies including cookies to distinguish users and sessions. Google states that its standard Analytics implementation does not log or store individual IP addresses.

Analytics information is used by us to understand overall website usage and performance rather than to identify individual visitors.

Google Analytics is provided by Google. Information collected through Google Analytics may therefore be processed by Google in accordance with its own privacy practices.

6. Cookies

Cookies are small files stored on your device when you visit a website. They can be used to make websites function correctly, remember preferences and provide information about how a website is being used.

Essential cookies

These are required for the website to operate correctly, including security, website functionality and remembering your cookie preferences.

Analytics cookies

With your permission, we use analytics cookies to understand how visitors interact with our website. This helps us understand which pages are useful, how visitors navigate the site and how we can improve it.

 

Google Analytics 4 commonly uses cookies including _ga and _ga_<container-id> to distinguish users and maintain session information. The precise cookies and retention periods may depend on our website configuration and browser restrictions.

7. Managing your cookie preferences

When you first visit our website, you will be given the opportunity to manage your cookie preferences.

Non-essential cookies will only be used in accordance with the choices you make through our cookie consent system.

 

You can change or withdraw your cookie preferences at any time using the cookie settings available on our website. You can also manage or delete cookies through your browser settings.

 

Declining analytics cookies will not prevent you from using the main functions of our website.

8. Sharing your information

We may share personal information with trusted service providers where necessary to operate our business and website. These may include:

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

We do not sell personal information to third parties.

9. International data transfers

Some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it is protected in accordance with applicable UK data protection law.

10. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate business records and meeting legal, accounting or regulatory requirements.

The appropriate retention period will depend on the nature of the information and our relationship with you.

11. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no internet-based service can be guaranteed to be completely secure.

12. Your data protection rights

Depending on the circumstances, UK data protection law may give you rights in relation to your personal information, including the right to:

To exercise your rights or ask a question about how we use your information, please contact: info@naolandscapes.co.uk

You also have the right to raise a concern with the UK Information Commissioner’s Office (ICO).

13. Third-party websites

Our website may contain links to websites operated by other organisations.

 

We are not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy information when visiting them.

14. Changes to this policy

We may update this Privacy & Cookie Policy periodically to reflect changes to our website, services, technology or legal requirements.

 

The latest version will always be published on this page.

Last updated: September 2026